Training
Restructuring, multi-skilling, continuous improvement, rationalization, the rate of change of technology are just some of the reasons why more and more employees are finding that their duties, if not their job description, have expanded to include at least some training.
Presenting
Techniques for people who know what they want to say, but are looking for ways to make their presentation more polished.
Management
Managers are often the best people to communicate with employees, but few relish the task, whether the news is good or bad. In a discussion with a group of managers, we each contributed one "must do" for communicating information to employees.
Procedures
Assessment
Emergency
